🏦 Bank & Payment Friction: The Reality

What This Guide Covers:
  • Which banks block/throttle crypto purchases (Australia, US focus)
  • Expected delays and how to handle them
  • What to say when your transfer is flagged
  • Alternative payment rails (Strike, PayID workarounds)

πŸ‡¦πŸ‡Ί Australian Banks: Crypto Policy Grid

Last updated: October 2025. Policies change frequentlyβ€”verify with your bank.

⚠️ THROTTLED

ANZ

Allows crypto purchases but flags large/frequent transactions

What to expect:
  • PayID works fine for most exchanges
  • Transactions over $5K may trigger review
  • BSB workaround: Use Osko/PayID instead
⚠️ THROTTLED

Commonwealth Bank (CBA)

Heavy scrutiny on crypto exchanges

What to expect:
  • Frequent "Falcon security" alerts
  • 24-72h holds on first crypto transfer
  • SMS verification required
  • Some users report BSB blocks to exchanges
βœ… FRIENDLY

Macquarie

Generally Bitcoin-friendly

What to expect:
  • Minimal friction for crypto purchases
  • PayID and BSB transfers both work
  • Occasional verification on large amounts
⚠️ THROTTLED

Westpac

Selective blocking of some exchanges

What to expect:
  • Some users report blocks to Binance
  • PayID preferred over BSB transfers
  • Phone verification common
Pro Tip: If your bank is throttling/blocking, open a second account at a crypto-friendly bank (like Macquarie or ING) specifically for Bitcoin purchases. Transfer fiat there first, then buy.

πŸ‡ΊπŸ‡Έ US Banks: Quick Reference

🚫 BLOCKED

Bank of America

Blocks many crypto-related transactions, especially credit card purchases

⚠️ THROTTLED

Chase

ACH to exchanges works, but credit cards blocked

⚠️ THROTTLED

Wells Fargo

Wire transfers work, occasional holds on ACH

βœ… FRIENDLY

Capital One

Generally allows crypto purchases via ACH

Expected Delays & How to Handle Them

"Falcon Security" & Fraud Alerts

Many banks use automated fraud detection (like "Falcon") that flags crypto transactions as suspicious.

Typical Timeline:
  • 0-2 hours: Automated SMS/email asking you to confirm
  • 2-24 hours: Transfer held "pending review"
  • 24-72 hours: Manual review by fraud team
  • 72+ hours: Escalation needed (call support)

πŸ“ž What to Say When Your Transfer Is Flagged

Script for Bank Support:

"Hi, I have a transfer that's been flagged for review. I'd like to confirm it's legitimate.

- Transfer to: [Exchange name, e.g., Coinbase]
- Amount: $[amount]
- Date initiated: [date]
- Purpose: Purchasing cryptocurrency (Bitcoin)

This is my money, I authorized this transfer, and I'd like it processed. Can you release the hold?

[If they push back:]
I understand you have fraud policies. I'm confirming this is a legitimate transaction I initiated. What's the timeline for release?"
Key Phrases to Use:
  • "This is MY money, I authorize this transfer"
  • "What's the timeline for release?"
  • "Can I speak to a supervisor if this can't be released?"

❌ Avoid: Getting angry or mentioning "Bitcoin ban" (that makes them defensive)

πŸ”€ Alternative Payment Rails

Option 1: Strike β†’ Exchange

Use Strike as an intermediate step. Some banks don't flag Strike the same way they flag exchanges.

Flow: Bank β†’ Strike (ACH/debit) β†’ Buy BTC on Strike β†’ Withdraw to exchange or wallet

Option 2: PayID vs BSB (Australia)

If BSB transfers are blocked, try PayID. Many banks treat them differently in their fraud systems.

Option 3: Cash App / Venmo (US)

Both allow Bitcoin purchases directly. Limits are lower, but no bank friction.

πŸ“‹ Pre-emptive Checklist

Before Your First Crypto Purchase:
  • βœ… Verify your bank's crypto policy (call and ask directly)
  • βœ… Start with a small test transfer ($50-$100)
  • βœ… Expect 24-48h hold on first purchase
  • βœ… Have phone number for bank support handy
  • βœ… Screenshot/save transfer confirmation
  • βœ… Consider opening a second account at crypto-friendly bank

This guide is community-maintained. Banks change policies frequently.

← Back to Stage 2