- Which banks block/throttle crypto purchases (Australia, US focus)
- Expected delays and how to handle them
- What to say when your transfer is flagged
- Alternative payment rails (Strike, PayID workarounds)
π¦πΊ Australian Banks: Crypto Policy Grid
Last updated: October 2025. Policies change frequentlyβverify with your bank.
ANZ
Allows crypto purchases but flags large/frequent transactions
- PayID works fine for most exchanges
- Transactions over $5K may trigger review
- BSB workaround: Use Osko/PayID instead
Commonwealth Bank (CBA)
Heavy scrutiny on crypto exchanges
- Frequent "Falcon security" alerts
- 24-72h holds on first crypto transfer
- SMS verification required
- Some users report BSB blocks to exchanges
Macquarie
Generally Bitcoin-friendly
- Minimal friction for crypto purchases
- PayID and BSB transfers both work
- Occasional verification on large amounts
Westpac
Selective blocking of some exchanges
- Some users report blocks to Binance
- PayID preferred over BSB transfers
- Phone verification common
πΊπΈ US Banks: Quick Reference
Bank of America
Blocks many crypto-related transactions, especially credit card purchases
Chase
ACH to exchanges works, but credit cards blocked
Wells Fargo
Wire transfers work, occasional holds on ACH
Capital One
Generally allows crypto purchases via ACH
Expected Delays & How to Handle Them
"Falcon Security" & Fraud Alerts
Many banks use automated fraud detection (like "Falcon") that flags crypto transactions as suspicious.
- 0-2 hours: Automated SMS/email asking you to confirm
- 2-24 hours: Transfer held "pending review"
- 24-72 hours: Manual review by fraud team
- 72+ hours: Escalation needed (call support)
π What to Say When Your Transfer Is Flagged
"Hi, I have a transfer that's been flagged for review. I'd like to confirm it's legitimate.
- Transfer to: [Exchange name, e.g., Coinbase]
- Amount: $[amount]
- Date initiated: [date]
- Purpose: Purchasing cryptocurrency (Bitcoin)
This is my money, I authorized this transfer, and I'd like it processed. Can you release the hold?
[If they push back:]
I understand you have fraud policies. I'm confirming this is a legitimate transaction I initiated. What's the timeline for release?"
- "This is MY money, I authorize this transfer"
- "What's the timeline for release?"
- "Can I speak to a supervisor if this can't be released?"
β Avoid: Getting angry or mentioning "Bitcoin ban" (that makes them defensive)
π Alternative Payment Rails
Option 1: Strike β Exchange
Use Strike as an intermediate step. Some banks don't flag Strike the same way they flag exchanges.
Option 2: PayID vs BSB (Australia)
If BSB transfers are blocked, try PayID. Many banks treat them differently in their fraud systems.
Option 3: Cash App / Venmo (US)
Both allow Bitcoin purchases directly. Limits are lower, but no bank friction.
π Pre-emptive Checklist
- β Verify your bank's crypto policy (call and ask directly)
- β Start with a small test transfer ($50-$100)
- β Expect 24-48h hold on first purchase
- β Have phone number for bank support handy
- β Screenshot/save transfer confirmation
- β Consider opening a second account at crypto-friendly bank
This guide is community-maintained. Banks change policies frequently.
β Back to Stage 2